A simulation model for customer-supplier cooperation in the telecom supply chain

Jaouher Mahmoudi (1, 2) , Jacques Lamothe (1) , Caroline Thierry (3, 4, 2)

1 CGI - Centre Génie Industriel
2 ONERA - The French Aerospace Lab [Toulouse]
3 IRIT-ADRIA - Argumentation, Décision, Raisonnement, Incertitude et Apprentissage
4 UT2J - Université Toulouse - Jean Jaurès

Telecom supply chains are subject to instabilities and uncertainties that make substantial the risks handled by the chain actors. This paper demonstrates that the exchange or sharing of reliable information improves both actors' and SC's performance. In particular, this paper presents a system and implementation methodology that evaluates the risks of an actor's behaviour (capacity-requirements–planning behaviour, supply behaviour) on the performance of other actors and of the whole supply chain.

Mots clés: customer-supplier relationship; information sharing; telecom supply chains; simulation model; capacity requirements; capacity planning; performance measurement; risk management; supply chain cooperation; supply chain management; SCM; telecommunications; supply chain performance; telecom supply chain; simulation; capacity

Domaines: Sciences de l'ingénieur [physics]

Jaouher Mahmoudi, Jacques Lamothe, Caroline Thierry. A simulation model for customer-supplier cooperation in the telecom supply chain. International Journal of Business Performance Management, 2007, 9 (2), ⟨10.1504/IJBPM.2007.011862⟩. ⟨hal-01787035⟩